The application is labeled "Helpdeskv4".

Helpdesk does not require installation and does not make use of the registry.
The customer only has to download the 166kb executable file and "Double Click" on it in order to make a connection.
The connection is initiated by the application on the customers request, to allow easy access through the customers firewall.

This application has been tested with Windows XP (Home and Professional) and Windows VISTA. It has not yet been tested with Windows 7.

 

TIPS:

Keep the application handy on your Desktop for easy access. With it's bright yellow IE icon, it should be easy to find on your Desktop.

Call the phone number in the window first in order to insure someone is available to help you.

Once you have double clicked on "Internet Extension Support" (shown highlighted in blue above), a green icon will appear in the application tray.

When you wish to disconnect your remote support connection, right click on the green icon in your "Task Bar" and select "Close".

When not active, this application is 100% secure and is completely innocuous.

<< Click Here to Download >>